Customer Service

Please contact us if you are not satisfied with the product. We take complaints seriously and are happy to look for a suitable solution.

Returns
If you want to make a return, please contact us before returning the item. Products, with exception of wallpaper, may be returned within 14 days after delivery. Shipping of returns should be done within 30 days after delivery. Please only ship returns that have our approval. Unauthorised returns a will not be refunded. Shipping is at the customers expense. Products will be fully refunded after they have been received and checked by us.

Wallpaper Returns
Our wallpapers are printed on-demand. Because wallpapers are custom printed for you, we cannot accept returns. Before printing it might still be possible to adjust or cancel the order. If you like to do so, do not hesitate to contact us immediately. After printing has started it is not possible to cancel the order.

Production Defects
After delivery, please check the product for shipping damage and production defects. Claims for defects should be made within 7 days after delivery. Defect products will be replaced free of charge.
We strongly recommend to always order enough wallpaper. Colours might slightly differ on reorder. We are not liable for colour differences between batches.
Colours on this website aim to give a good representation of the true product color. However, colours may differ due to variation of screens. To be sure, we recommend ordering sample material.